Guide data low or incorrect?

Tehre · **Joined:** Fri Apr 10, 2009 9:15 pm **Posts:** 8

Franco is there way for you guys to output the normal guide data as the enhanced guide? To save us from having to remap the channels.

Franco · **Posted:** Wed Jul 14, 2010 4:57 pm

Tehre wrote:

Franco is there way for you guys to output the normal guide data as the enhanced guide? To save us from having to remap the channels.

Hi Tehre,

Unfortunately there is no way for us to do that at this stage.

snakker · **Joined:** Mon Jul 07, 2008 6:26 pm **Posts:** 5

Franco wrote:

Unfortunately one of the third-party software has expired and the lack of support on getting a license renewal from them, left us no choice but to develop an alternative utility.

You've got to see the irony in this...it pays to have your subscription renewed in time to prevent disruption in service. :oops:

Franco · **Posted:** Thu Jul 15, 2010 9:28 am

The Enhanced Guide was update on 14/7/2010 and should now contain data again. Please perform a manual guide update from within the MCEGuide client to ensure that you receive the latest listings.

Regards,

Franco

Marius · **Posted:** Thu Jul 15, 2010 4:55 pm

Brilliant! Thanks gentlemen. I didn't even have to do a manual update - picked it up on auto.

citcat · **Posted:** Thu Jul 15, 2010 5:59 pm

Hi guys,

Thanks for sorting it out.

Guide is all up and running and full of data and domestic harmony is restored!

Cheers.

snakker · **Joined:** Mon Jul 07, 2008 6:26 pm **Posts:** 5

Thanks - enhanced guide working again; good suppport.

Vmax_10 · **Joined:** Mon Jul 07, 2008 6:41 pm **Posts:** 6

Quote:

Franco
Posted: Wed Jul 14, 2010 1:14 pm Reply with quote

Hi Woody,

I don't expect the Enhanced guide to be available before the weekend. We are also running behind schedule with the TopTV guide and might need to postpone that as well.

Regards,

Franco

Quote:

OK, so we can switch to the regular guide and remap all our channels. That's a time consuming pain in the arse, but better than nothing. I just don't want to do it and then find out this afternoon that the enhanced guide is back up & running and then have to put everything back. Sorry to nag, but can anyone give us an estimate for how much more time it's going to take you all to get the enhanced guide back up?

Grrrrr.....just remapped the channelsl last night to use the normal guide as i did'nt want to miss any recordings this weekend........fortunately only remapped about half of the available channels and was surprised to see that the channels i left alone were updated automatically!...back to remapping ....sigh.
Anyways...thanks Franco

TFyre · **Joined:** Sat Jul 10, 2010 8:55 am **Posts:** 7

I dont know if its something my side, but the categories arent showing anymore... the movie channels used to be purple, cant remember the color for the sport channels

TFyre · **Joined:** Sat Jul 10, 2010 8:55 am **Posts:** 7

Any Updates? Or should I rather start a new thread?

Guide data low or incorrect?

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